Casino Logo

BetGem Cookie Policy

At BetGem, we are committed to being transparent about how we use cookies and similar tracking technologies on our website. This Cookie Policy explains what cookies are, how we use them on our platform at betgem.io, and what choices you have regarding their use. By continuing to browse and use our website, you consent to our use of cookies as described in this document. We encourage you to read this policy carefully so you understand how we collect and process data related to your browsing activity.

What Are Cookies?

Cookies are small text files that are placed on your device — your computer, tablet, or mobile phone — when you visit a website. At BetGem Casino, we use cookies to enable certain functions of our platform, to provide analytics, and to deliver a personalised experience. Cookies allow us to recognise you when you return to our site, remember your preferences, and improve the overall functionality of our services. They are not harmful programs and do not contain personal information such as your name or payment details by themselves.

Types of Cookies We Use

Our BetGem platform uses several categories of cookies, each serving a specific purpose. Below, we outline the main types we deploy and why we use them.

Strictly Necessary Cookies

These cookies are essential for the operation of our website. Without them, certain services — such as your BetGem login, account access, and secure payment processing — would not function correctly. These cookies do not store any personally identifiable information and cannot be disabled without affecting core functionality. We rely on these cookies to keep your session active and to protect your account security.

Performance and Analytics Cookies

We use performance cookies to understand how visitors interact with our site. These cookies collect anonymised data about which pages are visited most frequently, how long users spend on each section, and what errors may occur. This information helps us continuously improve the BetGem experience for our players. We may use third-party analytics tools, such as Google Analytics, to assist in this process.

Functionality Cookies

Functionality cookies allow us to remember choices you make when you use our platform — for example, your preferred language from our 17 available site languages, your region settings, or your preferred currency. Here at BetGem Casino, we use these cookies to personalise your experience and ensure our site behaves in a way that suits your preferences each time you visit.

Targeting and Marketing Cookies

We may use targeting cookies to deliver relevant promotional content, including information about our welcome bonuses, BetGem promo codes, weekly cashback offers, and other exclusive promotions. These cookies track your browsing behaviour across our site to understand your interests and to ensure any marketing we display is relevant to you. We may share this data with trusted advertising partners, though we never sell your personal data to third parties.

Session Cookies

Session cookies are temporary files that are deleted from your device once you close your browser. At Bet Gem Casino, we use session cookies to maintain your logged-in state during an active visit to our site and to support secure navigation between pages, particularly during deposit or withdrawal processes.

Persistent Cookies

Unlike session cookies, persistent cookies remain on your device for a set period of time. Our BetGem platform uses persistent cookies to remember your login preferences, so you do not need to re-enter your details every time you visit. These cookies remain active for varying durations, depending on their purpose, and can be managed through your browser settings.

Third-Party Cookies

In addition to our own cookies, we work with a number of trusted third-party providers whose cookies may also be placed on your device when you use our services. These include our game providers — such as Pragmatic Play, NetEnt, Evolution Gaming, Betsoft, and Yggdrasil — as well as payment processors and analytics platforms. Our Bet Gem partners use cookies strictly in accordance with their own privacy policies, and we recommend you review those policies if you wish to understand how third-party cookies function.

How We Use Cookie Data

We use the information collected through cookies for the following purposes:

  • To authenticate your BetGem Casino login and maintain the security of your account
  • To remember your site preferences, including language and currency settings
  • To analyse traffic patterns and improve platform performance across desktop and mobile browsers
  • To deliver personalised promotions, including our BetGem bonus code offers and seasonal campaigns
  • To comply with our legal and regulatory obligations as a licensed operator
  • To detect and prevent fraudulent activity on our platform
  • To measure the effectiveness of our marketing communications

Your Cookie Choices and Controls

We respect your right to control how cookies are used on your device. When you first visit our website, you will be presented with a cookie consent banner that allows you to accept all cookies, reject non-essential cookies, or customise your preferences. You can update your choices at any time by accessing our cookie settings on the site.

In addition, most web browsers allow you to manage cookies through their settings. Here at BetGem, we want you to be fully informed about your options:

  • You can set your browser to notify you when cookies are being sent
  • You can choose to disable cookies entirely, although this may affect the functionality of our platform
  • You can delete cookies that have already been stored on your device through your browser's history settings
  • You can use private or incognito browsing modes to prevent cookies from being saved

Please note that if you disable strictly necessary cookies, certain features — including your ability to log in to BetGem Casino and make deposits or withdrawals — may not work correctly. We recommend keeping essential cookies enabled for the best possible experience on our platform.

Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that sends a signal to websites requesting that your browsing activity not be tracked. Our BetGem platform currently does not alter its data collection practices in response to DNT signals, as there is no universally accepted standard for how such signals should be interpreted. However, we remain committed to honouring your cookie preferences as set through our consent management tool.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our own data practices. Any updates will be posted on this page with the date of the most recent revision. We encourage you to check back periodically so you remain informed about how our BetGem Casino uses cookies. Your continued use of our website following any changes to this policy constitutes your acceptance of the revised terms.

Contact Us

If you have any questions about how Bet Gem uses cookies or about our broader data protection practices, we are here to help. You can reach our support team at any time through the following channels:

We value transparency and are dedicated to handling your data responsibly. At BetGem, protecting your privacy is not just a legal obligation — it is a core part of how we operate and build trust with our players around the world.

Content updated: July 13, 2026